1.Overview
Firm Insights provides comprehensive analytics enabling partners and administrators to understand firm operational performance, identify improvement opportunities, and make data-driven decisions.
From platform adoption and attorney utilization to matter profitability and billing health, Firm Insights consolidates operational data into actionable dashboards and recommendations—helping firms optimize resource allocation, improve realization, and maximize Sque platform value.
2.Firm Insights Guides
Explore the guides below for detailed instructions on each area:
- Platform Adoption and Engagement Analytics — User adoption, feature adoption, engagement depth, and adoption improvement recommendations.
- Productivity and Utilization Analytics — Attorney utilization, billable rate realization, matter profitability, and client profitability analysis.
- Billing Health and Revenue Metrics — Time capture, narrative quality, invoice realization, days-to-cash, and financial benchmarking.
Frequently asked questions
Firm Insights provides comprehensive analytics enabling partners and administrators to understand firm operational performance, identify improvement opportunities, and make data-driven decisions across adoption, productivity, and billing.
Firm Insights tracks user adoption rate, feature adoption (Email Intelligence, Ask Sque, workflows), engagement depth (daily active users, session duration, features per session), and adoption by user level (partners, associates, paralegals, administrative staff).
Matter profitability analysis includes gross revenue, cost, margin, and margin percentage per matter. The system compares profitability across practice areas and clients, identifying declining profitability and areas warranting review.
Billing metrics include time capture rate (including Background Billables™ recovery), narrative quality, write-off trends, invoice approval rate, days-to-cash, collection rate, and financial benchmarking against firm targets for budget, realization, and utilization.